Publisher Support Engineer – Video (Remote)

    Website Freestar

    About Freestar:

    Freestar engineers cutting-edge monetization solutions for websites. By combining industry-leading technology, data, and massive scale, we enable busy site owners to seamlessly maximize revenue while freeing themselves of the hassles of ad operations. Publishers then have more time to do what they do best: create content.

    Job Description & Responsibilities

    Reporting to the Associate Director, Support Engineering, the Publisher Support Engineer – Video will implement, troubleshoot and optimize video players and video ads on our publishers’ websites. You have an eye for quality website design and a knack for creative ad strategy. As a core member of our operations team, you need to keep a cool head in spite of “fire drills” going on all around you. You will:

    • Provide solutions to technical and non-technical issues involving video advertising
    • Troubleshoot video players and ad tags on publisher’s websites
    • Assist new publishers during the on-boarding process for launching video players and units
    • Work with existing publishers to review performance data and identify ways to improve or optimize video placements
    • Research video trends and solutions to help inform Freestar’s video strategy
    • Become a subject matter expert for video advertising where you will regularly manage cross functional projects


    • 3-5 years (minimum) in frontend web development or equivalent experience using javascript and HTML
    • 1-2 years experience in a technical support role, ad tech industry experience preferred
    • Familiarity with popular online video players and ad servers including Google Ad Manager and Springserve
    • Understanding of the web technologies behind online video and advertising
    • General understanding of how programmatic advertising works, especially within the video space
    • Experience debugging live websites; familiarity with reading ad code is preferred
    • Experience working with the Chrome developer console
    • Beginner to intermediate level of understanding of the AdTech world
    • The ability to communicate effectively, both written and verbal

    What you can expect in return:

    • Full-Time, Salaried Position
    • Medical, Dental, and Vision benefits
    • 401K with company match, vested immediately
    • The opportunity to be part of something BIG

    Freestar is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

    This role is not eligible for visa sponsorship.

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